Returns & Refunds

1. To guarantee the perfection of products, All the products are triple-checked before they are delivered to our customers.

2. If there is any quality problem within 3 days of receiving the product, we will issue a full refund. Quality problems include the products arrive with damages, wrong delivery or mismatched models. However, we would not hold responsibility for damages caused by malice action (by customer herself/himself), and exchange or refund would be rejected. For all defective items, buyer need to send pictures to proof the damages parts.

3. If you want to return the item without any quality issues. Please contact us in one week after receiving the bag. (The customers should pay for all the shipping cost and handling fee). In case you want a replacement, (An additional fee is required for shipping of the new item).

4. We'll refund or replace as soon as the returned item arrives to us. Product must be unused and in a resalable condition.